Founded in 1991 by two first generation technoprenuers, Bay Talkitec began with CTI (Computer Telephony Integration) solutions and is today the undisputed market leader with over 2000 'Customer Interaction Management' product installations comprising of IVRS (Interactive Voice Response Systems) applications, contact center applications and VAS, among others to its credit. The company pioneered voice based SMS in 2002, much before it became popular and other companies followed suit, to provide the solution.
Building on more than sixteen plus years of experience and track record in the space, Bay Talkitec forayed into the mobile convergence sector in early 2008 and is already among the fastest growing, integrated VAS (Value Added Services) provider to mobile operators, content providers, enterprises and consumers. It is this unique blend of CIM solutions & VAS services that differentiates Bay Talkitec in a cluttered marketplace as the only company delivering unified media convergent solutions.